4.2 Enhancing Leadership and Strategic Operations applying GenAI Tools

Explore how generative AI tools can support leadership and strategic operations in higher education. This unit focuses on how GenAI* can automate routine tasks, support strategic analysis, and enhance decision-making—enabling leaders to focus on high-impact priorities while managing adoption responsibly and ethically.

*GenAI is AI that generates something new such as new content, such as text, images, or insights, from data. For example, Google Gemini, ChatGPT or DALL·E, etc. can produce original text, visuals, or code based on learned data patterns.

👉 Start with the video for a quick overview.

👉 Now, read the document to explore the topic in more depth.

👉 Finish with the task to reflect and apply what you’ve learned.

Think about the recently learned topic. Write down your thoughts on the following: How could GenAI help to make better strategic or operational decisions? If your university or school team began adopting GenAI tools, how could leadership ensure that this transition is managed responsibly, ethically, and in a way that benefits everyone involved? (Write up to 300 characters).

Please note: Your responses are not stored on the platform. You can save your reflections locally by clicking the “Download text” button below.